Student Support

From time to time, our young people may need some extra emotional support.

Different services and approaches suit different students. At Uffculme School, we have a number of ways, in and out of school, to help support our students. Students can speak to their Tutor, Head of Year or Subject Teacher if they have any concerns or worries and are finding it difficult to cope. There are also other places that students can go to for support.

School Secretary

Mrs Alford is available throughout the day. She plays a vital role in supporting many students at the school with a range of needs. This includes medical problems, anxiety and social issues. Mrs Alford is also well placed to offer advice about who may be the best member of staff to approach for any help or assistance that you might require.

Student Welfare Officer

Mrs Balado, our Student Welfare Officer, is based in school and is here to provide additional emotional support. You can contact Mrs Balado by email at or phone on 01884 842919.  For more information please click to view the Student Welfare Leaflet.

School Nurse

Our School Nurse is Sandra Williamson. Sandra can be contacted by the following methods:

The School Nurse visits each week offering “Drop In” sessions in the Flexible Learning Centre. Students can talk privately to Sandra or simply join in as part of a group. Students do not need an appointment, they can just drop in on a Monday lunchtime for a chat.

ChatHealth 07520 631722 

ChatHealth is a text service for young people aged 13-19 at secondary school to reach out to the School Nurse team for confidential advice on a wide range of issues such as bullying, emotional health and wellbeing, sexual health as well as illnesses.

ChildLine 0800 1111 (Freephone)

Childline is a free and confidential service. It offers children and young people a safe way to explore their worries however big or small. Support is available by phone or online any time day or night plus there is lots of information and advice on their website on wide range of issues.

For more information please visit: 

The Mix 0808 808 4994 (Freephone)

The Mix provides safe and confidential group chat and discussion boards, plus messaging support service and telephone counselling for young people under 25. You can visit the website, call the freephone number, or if you need help immediately you can also text The Mix on their crisis messenger text service which provides free, 24/7 crisis support across the UK. If you’re aged 25 or under, and are experiencing any painful emotion or are in crisis, you can text THEMIX to 85258

For more information please visit:

Young Minds Parents’ Hub and Helpline 0808 802 5544 

If you are a parent needing help with your child’s emotional wellbeing you can contact the Young Minds Parent Helpline on 0808 802 5544, or visit their website, which has lots of excellent advice and information including topics such as ‘starting a conversation with your child’ and ’20 activities for 20 minutes’.

For more information please visit:

Online Counselling –

Young people aged 11 to 18 years have access to online advice, self-help tools and counselling through This is available 365 days a year and interactive counselling is available until 10pm every night.

For more information please visit:

Face to Face Counselling – Young Devon

For those young people who feel they need face-to-face counselling, or are steered towards personal contact through online counselling, Young Devon’s trained counsellors will be available in safe settings across the county.

For more information please visit:

For more information on supporting our students and keeping them safe, please see our Safeguarding Page which has useful information including various factsheets and articles.