Student Support

From time to time, our young people may need some extra emotional support.

Different services and approaches suit different students. At Uffculme School, we have a number of ways, in and out of school, to help support our students. Students can speak to their Tutor, Head of Year or Subject Teacher if they have any concerns or worries and are finding it difficult to cope. There are also other places that students can go to for support.

School Secretary

Mrs Alford is available throughout the day. She plays a vital role in supporting many students at the school with a range of needs. This includes medical problems, anxiety and social issues. Mrs Alford is also well placed to offer advice about who may be the best member of staff to approach for any help or assistance that you might require.


Student Welfare Officer

Mrs Balado, our Student Welfare Officer, is based in school and is here to provide additional emotional support. You can contact Mrs Balado by email at or phone on 01884 842919.  For more information please click to view the Student Welfare Leaflet.


School Nurse

Our School Nurse is Sandra Williamson. Sandra is usually in school every 2 weeks and can meet with students that wish to see her. Sandra can help deal with many issues including anxiety.

Parents and carers can make direct referrals via the School Nurse Hub:

Students can ask to see the school nurse via Mrs Alford, or they can text the School Nurse Team directly via ChatHealth on: 07520 631722 


Useful Contacts and Resources


ChatHealth 07520 631722 

ChatHealth is a text service for young people aged 13-19 at secondary school to reach out to the School Nurse team for confidential advice on a wide range of issues such as bullying, emotional health and wellbeing, sexual health as well as illnesses.


ChildLine 0800 1111 (Freephone)

Childline is a free and confidential service. It offers children and young people a safe way to explore their worries however big or small. Support is available by phone or online any time day or night plus there is lots of information and advice on their website on wide range of issues.

For more information please visit: 


The Mix 0808 808 4994 (Freephone)

The Mix provides safe and confidential group chat and discussion boards, plus messaging support service and telephone counselling for young people under 25. You can visit the website, call the freephone number, or if you need help immediately you can also text The Mix on their crisis messenger text service which provides free, 24/7 crisis support across the UK. If you’re aged 25 or under, and are experiencing any painful emotion or are in crisis, you can text THEMIX to 85258

For more information please visit:


Young Minds Parents’ Hub and Helpline 0808 802 5544 

If you are a parent needing help with your child’s emotional wellbeing you can contact the Young Minds Parent Helpline on 0808 802 5544, or visit their website, which has lots of excellent advice and information including topics such as ‘starting a conversation with your child’ and ’20 activities for 20 minutes’.

For more information please visit:


Online Counselling –

Young people aged 11 to 18 years have access to online advice, self-help tools and counselling through This is available 365 days a year and interactive counselling is available until 10pm every night.

For more information please visit:


Young Devon - Covid-19 Update 

As of September 2020 Young Devon are accepting referrals. Counselling is being offered via Zoom video link where possible, and there is currently about a 6 week waiting list. Young Devon is also offering face to face counselling, but the waiting list is a bit longer. To apply for these sessions, the young person will need to complete this online referral form:

Phone: 07935 364 652



Child and Adolescent Mental Health Services (CAMHS)

CAMHS are offering additional crisis support during coronavirus. If a child or young person (under 18) is experiencing a mental health crisis, you can now access CAMHS 24/7. Please contact 03300 245 321 during normal hours (8am-5pm, Mon to Fri) or 0300 555 5000 outside these hours. Callers will speak to a call handler, their call will then be forwarded to a voicemail service and their message will be returned within one hour.


Tiverton Youth Centre 

Tiverton youth centre offers a safe & supportive social space for young people. They offer fun and informative activities every session – and each week has a packed programme with challenges, cooking & crafts for our young people to participate in. Aside from all the fun, our youth workers offer group & 1-1 support, or advice on issues that affect young people; like relationships, alcohol and drug use, or support with peer pressure & general mental well-being.

Tiverton — Space Youth Services


Papyrus UK

Support for young people thinking about suicide

Papyrus UK - Suicide Prevention Charity (

HopeLine 0800 068 4141 


Child Bereavement UK

Child Bereavement UK

0800 02 888 40



Self Help

The following websites, apps and courses are particularly useful sources of self help.


Anxiety Canada

Information to help young people manage anxiety plus self help strategies for many disorders.

Anxiety in Youth - Anxiety Canada



Free app (and advert free)  for Supporting Anxiety Management. SAMapp will help you to understand what causes your anxiety, monitor your anxious thoughts and behaviour over time and manage your anxiety through self-help exercises and private reflection.


Living Life to the Full for Young People

Free online course covering low mood, stress and resilience especially for young people. Work out why you feel as you do, how to tackle problems, build confidence, get going again, feel happier, stay calm, tackle upsetting thinking and more.  Use Code YPVC84475 or YPVC94570 to access for free

LLTTF for Young People | LLTTF for Young People (


Understanding your Brain (for teenagers only)

Find out what's happening in your brain! Your brain changes as you hit adolescence. See how the changes in your brain explain some of the changes in your behaviour. 

Use the code TAMAR to access the course for free! 

Online Learning (


Dove Self-Esteem Project: FREE Resources for Parents

The Dove Self-Esteem Project is all about boosting children and young people’s self-esteem and body confidence – and supporting parents to start important conversations at home. The free parent resources from Dove UK and Parent Zone include:

  • the Uniquely Me Parent’s Guide – a 40-page booklet full of guidance and practical checklists for families to use together
  • a brand-new podcast, which dives deeper into some of the issues covered by Uniquely Me
  • expert information and advice on Parent Info

To access these resources please visit: Dove Self-Esteem Project


For more information on supporting our students and keeping them safe, please see our Safeguarding Page which has useful information including various factsheets and articles.